Shipping Policy

Shipping Coverage

We provide free standard shipping for all eligible orders shipped within the United States. We currently ship only to valid delivery addresses located in the United States.

Cancellations, Returns, and Taxes

Orders may be cancelled before they are shipped. Once an order has shipped, cancellation requests and any subsequent returns or exchanges are handled according to our Refund Policy.

Applicable sales taxes and other required charges are collected in accordance with applicable law.

Order Processing

Orders are normally processed within 1–2 business days, Monday through Friday, excluding U.S. public holidays.

Processing time begins after the order has been successfully placed and payment has been confirmed.

Address Accuracy and Delivery Issues

Customers are responsible for providing a complete and accurate U.S. delivery address when placing an order.

If you receive a damaged parcel, an incorrect item, or encounter a tracking status indicating a delivery problem, please contact us as soon as possible so we can review the issue and assist with the appropriate resolution.

Tracking

A tracking number is provided for every shipped order. Tracking information may take a short period of time to become active or display updates in the carrier's system.

Estimated Transit Time

After the carrier receives the parcel, standard delivery normally takes approximately 4–6 business days.

Transit times are estimates and may be affected by carrier operations, severe weather, peak shipping periods, address-related issues, or other circumstances outside our control.